Read what our customers are saying
Incompetent
John Begg – Rated 3 out of 5
Cost effective cover with fast follow-up service through Australia Post
The agent sold me the wrong policy and I had to get it all redone again This is the first time Real has messed-up in all the years I have been with Real
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Trusted Customer – Rated 4 out of 5
Easy and hassle free service or application. Compatible pricing. Customer service was good and willing to answer and assist with queries.
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Great service
Trusted Customer – Rated 5 out of 5
Great service, explained everything well, responses were timely and friendly professional staff
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Trusted Customer – Rated 5 out of 5
Helped instantly with question and provided what l required
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Great service
Stephen Donald – Rated 5 out of 5
Awesome service and great product
Easy online service,and customer service
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Not good
John Atkins – Rated 2 out of 5
If they listen to customers better it would be great,I got home insurance and asked for payment to be taken out today,still not happening.So now shopping around for another insurer.
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Amaazing price, difficult to reach.
Lee – Rated 3 out of 5
Broad coverage for the price
The call centre was closed both times I tried to call (even during business hours in GMT+8 WA). There was no online chat.
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Always happy with real insurance
Jacqueline Frendo – Rated 4 out of 5
Great comprehensive policy
Fast quote, good service, value for money
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Helpful
Trusted Customer – Rated 5 out of 5
They found the best cover for my circumstances
Very helpful & polite staff
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Excellent service by realinsurance
Eric Ten Bohmer – Rated 5 out of 5
The Agent I dealt with sorted out the whole problem without hassle