Read what our customers are saying
Stay away fraud warning
Trusted Customer – Rated 1 out of 5
Your staff falsified the information to create pet insurance for a dog which isn't in my care yet
Your staff falsified the information to push through a policy which should not of been created
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Joan Fell – Rated 5 out of 5
Service on phone was great--explaned things clearly-great service-.
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Trusted Customer – Rated 4 out of 5
Very good
Very good
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Excellent service
Bernadette Daley – Rated 5 out of 5
Excellent service and value
Completely professional, as well as personal. Have been insured with Real Insurance with our last dog and the support was second to none. Thanks for being there.
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Trusted Customer – Rated 5 out of 5
Very happy will be looking at car insurance also if you have it
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Excellent
Jacinta O'flaherty – Rated 5 out of 5
The consultant was lovely. Felt sorry for her having to read the policy statement before signing me up, that was a mouthful and can just be sent in email
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Trusted Customer – Rated 4 out of 5
brochure is clear and easy to read
helpful and informed
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Trusted Customer – Rated 5 out of 5
Very helpful advice over the phone
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Trusted Customer – Rated 5 out of 5
Seems to cover everything
Very prompt and very informative
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After receiving the policy and reading through it i...
Trusted Customer – Rated 4.5 out of 5
I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them
After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.