Read what our customers are saying
One customer service employer seems to be more...
Trusted Customer – Rated 4 out of 5
Little bit perturbed at how much our premiums are going up each month/year.
One customer service employer seems to be more knowledgeable that the other.
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The lady was extremely nice and not pushy at all and...
Trusted Customer – Rated 5 out of 5
Really good
The lady was extremely nice and not pushy at all and went through the policy thoroughly but quickly as I was in a rush so I appreciated that she didn't drag on each question.
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I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Discount should be given for multiple pet insurance especially when its a premium policy
Efficient friendly courteous
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Seems to cover everything
Very prompt and very informative
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Nelson Yoong – Rated 5 out of 5
Good explanation
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
It appears that no pet insurance includes dental. I think that it would be good to offer some rebate on scale and clean every couple of years in order to keep pets healthy.
The lady I spoke to was polite and knowledgeable.
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Corey Alexander Daniel Slade – Rated 5 out of 5
Great service :) very profetional
Great very proffetional and very helpful
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Fabulous
Jacqui Mcstay – Rated 5 out of 5
The girl who took my call was friendly, efficient and helpful
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Barbara Bikoff – Rated 4 out of 5
Have only just started so i realy carent comment on it yet ,,wait till something happens and i need it
They explained the product so easily,and were so friendly and cheerful to talk to and they spoke so well,