Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service
Very helpful
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Excellent
Trusted Customer – Rated 4.5 out of 5
Excellent
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Good policy reasonable fees
Rep was very helpful and thorough with explaining things
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Excellent customer service
Alana Bruce – Rated 5 out of 5
Excellent customer service. Man I spoke to was helpful friendly and polite. Explained things clearly.
Excellent customer service. Helpful and friendly staff. Would definitely recommend Real to Family or friends.
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The phone operator was very helpful, & provided all...
Trusted Customer – Rated 5 out of 5
The phone operator was very helpful, & provided all information so I could make a well informed choice in relation to my pet policy.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very friendly and easy to understand.
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Laura Onciarich – Rated 4.5 out of 5
again good customer service
customer service was great and very informative
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One customer service employer seems to be more...
Trusted Customer – Rated 4 out of 5
Little bit perturbed at how much our premiums are going up each month/year.
One customer service employer seems to be more knowledgeable that the other.
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Louise Heffernan – Rated 5 out of 5
It was well explained, I felt I had made an informed decision based on the sales persons knowledge
I found the gentleman persistent (which is his job) professional and friendly. I didn’t catch his name, However he was sweet and was quick to build a rapport with me over the phone.
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Explanation of services and each policy was clear and...
Trusted Customer – Rated 4.5 out of 5
I just find that being a pensioner on disability Pet Insurance is rather expensive and would not or just could not afford it if I had a family. Only that I live alone with my dog Shiloh is why I am insuring her because of the area I live n as well. eg: my daughter has a dog and children so dog insurance is simply out of her reach financially. Thankyou and regards Lori Marshall Park Ridge Qld 4125
Explanation of services and each policy was clear and consise. Very pleased with the gentleman who i spoke to. Very professional and friendly which i find very helpful and comfortable with. Pleasant to chat to.