Read what our customers are saying
Fiona Meskell – Rated 5 out of 5
Again comes down to value for money.
Value for money. Staff member extremely helpful and never had any issues in the past.
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Trusted Customer – Rated 4.5 out of 5
Reasonable qoute, will wait and see outcome, hopefully won't have to follow up
Efficient....less wait time...Efficient,polite and correct information
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Really straight forward and fast.
Jared – Rated 5 out of 5
Really straight forward and fast.
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I'mhappy with that
Trusted Customer – Rated 5 out of 5
I will recommend to my friend
Good service, friendly, profesional
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Thomas Lacey – Rated 4 out of 5
Cancelled insurance on rodeo & reinsurance on Ford territory
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Real insurance looks after their customers.
Kate Carter – Rated 5 out of 5
Always friendly, patient and polite! Very competitive prices.
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Call centre
Trusted Customer – Rated 2 out of 5
Need to cancel the existing policy from pay as you drive to a standard insurance and do it OL someone rang about the OL and processed it. Better experience with the local centre but the process did take a long time
Call to the call centre on Monday was frustrating as asked if someone within Australia could call us back and he said someone would call us but waited and never happened.
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Amazing service
Trusted Customer – Rated 5 out of 5
Im very happy with the price, the process was great
Amazing service! Extremely helpful and professional.
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Helpful and efficient
Trusted Customer – Rated 4 out of 5
Real Insurance is the best price for car insurance. I just wish renewal policies reflected the same low price as obtaining a new one. This would save time and ensure I just renew rather than price check Real and other insurance companies as I don't trust they are giving the best price on a renewal notice.
The customer service person was very accommodating and helpful. She was efficient and had our requested sorted quickly. It is just a shame that Real (like other insurance companies) sends out renewal policies much more expensive than obtaining a new one and that is not just the 10% online discount. Makes no sense?
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Daniel Warin – Rated 5 out of 5
Excellent !