Read what our customers are saying
Excellent customer service. no delays.
Ronald Fuller – Rated 5 out of 5
Good rates, good customer service. Satisfied all my needs.
It was easy. The agent spoke clearly and with reference to my needs. All in all it was a very satisfying experience. I would recommend Real to any of my colleagues.
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Could be easier when changing a policy!!
Trusted Customer – Rated 3.5 out of 5
It's great you give agreed valve on car insurance, let's hope if we have to make a claim all will be good?
Found it annoying that my policy had to be cancelled & reset up, due to my son getting his P's. The car was insurance with Real Ins while he was on his L's & then because he got his P's the policy had to be cancelled & redone, which took so much more time by doing this!!
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Trusted Customer – Rated 5 out of 5
Great website, I use real for all my insurance needs, very happy with my decision to move to real
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Very competitive premiums, pay by the month option and...
Susan Yovanche – Rated 4 out of 5
Very competitive premiums, pay by the month option and the ability to tailor my own insurance cover on the amount of kilometres I drive makes real insurance a good company to insure with.
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Joshua Beadman – Rated 5 out of 5
Very happy with the price and glad I have life insurance with you guys too
Very helpful
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Excellent and thorough service with competitive prices.
Lester Rundle – Rated 5 out of 5
Very thorough and pleasant to deal with. A very good experience with competitive prices.
Sam was extremely helpful and very thorough in following through with our requirements to make some significant changes to three of our policies. Very good attention to detail.
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Painful process but finally got there.
Trisha – Rated 3.5 out of 5
Eventually got the required result after an hour on the phone trying to explain the situation. You need to improve the system functionality around the method of insuring based on Km's. I had to cancel my policy and set up a new one due to the system limitations.
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Satisfied
Margaret Daniels – Rated 5 out of 5
Very pleasing to be able to tailor the policy to our requirements
A policy that can bee widely adapted according to our requirements, with a very competitive price. Efficient and courteous telephonist (Emily). Unlike many other providers, no big price hike after the first year.
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Trusted Customer – Rated 4.5 out of 5
gave the choices i was looking for
Easy to follow online process. Excellent pricing
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Coty Cortese – Rated 4 out of 5
Only negative is that they are not flexible on the product to meet my circumstances/needs. Like all insurance companies they follow a formula.
Friendly staff that appeared knowledgeable and able to answer my questions truthfully.