Read what our customers are saying
Excellent, professional service
Londiwe Mbele – Rated 5 out of 5
That’s why I stick with Real This is my second policy and I know it’s good
Good customer service Consultant knows product well Guided me through patiently
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Need policiy number
Trusted Customer – Rated 2 out of 5
Hi there I'm very concern that I have 2 cars and both are unsure with real.insurance one of then I did not got the welcome.letter with the policy number on it, now I need green sleep I can't pay is I don't have much.number..how can I do?
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Lianne Baker – Rated 5 out of 5
Service I got was really great, helpful, polite,knowledgeable that is why I have brought more business to real.
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The online component was easy to navigate, however...
Tara Paton – Rated 4 out of 5
The online component was easy to navigate, however when I tried to call I was on hold for over half an hour before I hung up - twice. It turns out all the information was online so I didn't need to call in the end, but would have been nice if a person had been able to respond to my queries.
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Easy to deal with
Leeanne Nicol – Rated 5 out of 5
great choice of insurance
Great customer service, easy to understand & given several options of insurance to compare.
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Trusted Customer – Rated 4.5 out of 5
Quickly answered my questions and resolved my query. Call answered straight away.
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Not happy
Jason Kennedy – Rated 2.5 out of 5
The price was the cheaper than other insurance that's why I went with real
Have had the car for 2 weeks haven't even started the paper work.I am loosing money each day from rego and green slip Know communication not very happy
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Trusted Customer – Rated 4 out of 5
Do not apreciate paying significantly more for insurance the day before my birthday as opposed to a few days after it (A year older on paper). Even after explaining it to the operator. Otherwise the insurance is reasonably priced.
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Simon Lewin – Rated 4.5 out of 5
easy to deal with and efficient
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Trusted Customer – Rated 4 out of 5
Good price and service. Will definitely refer some friends if know
Caring customer service