Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Customer service was great. Very knowledgeable consultant. Good price too.
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Some good features available. website and staff need...
Trusted Customer – Rated 3.5 out of 5
Good extras available at competitive rates. Agreed value available for older cars. Price comparison on the website was significantly cheaper than the policy renewal offered.
Online price comparison had a significant difference to the renewal I was sent. Couldn't find all of the features that I needed online so I had to call to ask questions. The representative I spoke with was very difficult to understand and was quite apathetic and wasn't very easy to follow or deal with. I would say he didn't really care much for his job. This was off putting and as a result I tried to persist with my quote and policy myself. If I couldn't figure it out, I was going to go with an insurer who had an easier to navigate website and better trained staff who were more perceptive to customers questions and needs. Prices are competitive and they offer agreed value on older cars.
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William Kessie – Rated 5 out of 5
was good and really good with the service
The customer service is amazing
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Courteous, literate and able to be understood. very...
Susan Thompson – Rated 5 out of 5
Great product and value priced
Excellent service
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Very easy instructions to get an online quote and good...
Jennifer Wood – Rated 5 out of 5
Such an easy experience with a very customer friendly online application process
I now have 2 policies with Real Insurance - happy with the fact that they are underwritten and owned by Hollard - a very ethical company.
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Diane Bosdorf – Rated 5 out of 5
Simply the service was hassle free, very quick, provided the cover I was after at the best price for me. Also, setting the whole thing up on line was easy for a luddite like me!
I rated this purely on ease of setting up insurance for my car. It was hassle free, quick, simple and provided me with what I needed.
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Great and fast
Trusted Customer – Rated 5 out of 5
your premium is very high
great and fast
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Trusted Customer – Rated 4 out of 5
easy to use website and good value insurance
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Trusted Customer – Rated 1 out of 5
Bad services.
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Delighted
Trusted Customer – Rated 5 out of 5
Staff are helpful, was easy to get a policy.
Kind, helpful, and easy to deal with.