Read what our customers are saying
Easy to take out comprehensive insurance.
Trusted Customer – Rated 4 out of 5
Easy process, value for money it would seem.
The process to take out a car insurance policy was straightforward. The policy had good coverage and a competitive price. Whether your service is "good" will be determined if I ever have to make a legitimate claim.
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Ross Pownceby – Rated 3.5 out of 5
Very good pricing options
Too much noise in background whilst talking to your rep. Also accent very broad and hard to understand at times.
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Reasonable rate and friendly service.
Trusted Customer – Rated 4 out of 5
Friendly service and will recommend to anyone.
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Trusted Customer – Rated 5 out of 5
The person was helpful in organising what I needed
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Excellent service by realinsurance
Anne Alexander – Rated 5 out of 5
Very helpful & friendly service
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Diane Bosdorf – Rated 5 out of 5
Simply the service was hassle free, very quick, provided the cover I was after at the best price for me. Also, setting the whole thing up on line was easy for a luddite like me!
I rated this purely on ease of setting up insurance for my car. It was hassle free, quick, simple and provided me with what I needed.
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The online component was easy to navigate, however...
Tara Paton – Rated 4 out of 5
The online component was easy to navigate, however when I tried to call I was on hold for over half an hour before I hung up - twice. It turns out all the information was online so I didn't need to call in the end, but would have been nice if a person had been able to respond to my queries.
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Trusted Customer – Rated 5 out of 5
I have had 2 Total Loss claims with Real Insurance, and there has never been a problem when a payout was issued. Good service on the phone, and with my experience there hasn't been much of a wait time
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Needed more explanation
Robin Scully – Rated 4 out of 5
not the cheapest but Real Insurance have been very efficent with claims of my property damage in the past.
The customer service person was helpful
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Helpful and efficient and was able to answer all my questions