Read what our customers are saying
Great service and patience!
Trusted Customer – Rated 5 out of 5
The salesperson we spoke to went out of his way to help us and also discovered for us that the cover we were paying for with another company was not correct and if we had been involved in an accident, we would not have been covered.
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Trusted Customer – Rated 4 out of 5
Because the payment was not processed, I had to call, then to be told it would be taken on the day of commencement. If I had been emailed that, I wouldn't have had the stress and then having to call and waste your staff time. Then when the payment hit my credit card, I was not even sent an email or a receipt to confirm. Again, I was worried about the policy being valid. I now know it is, but it all could have been avoided.
I'm not impressed that I was not sent/emailed a receipt for the payment.
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Toby Strong – Rated 2.5 out of 5
Good price for pay as you drive
Tried to change starting odometer reading for new insurance year can’t do it had to waste my time redoing whole new quote such a simple change should be allowed
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Mahmoud Kassem – Rated 5 out of 5
All good
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Fast and efficient service for comprehensive insurance
Trusted Customer – Rated 5 out of 5
It was fast and efficient. No hassles. Pleasant staff. Good experience.
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Searching for more details
Trusted Customer – Rated 4 out of 5
I had trouble finding out more information about the 'pay as you drive' option online so I called to speak with someone about it and didn't really get the answers I was looking for. Other than that, everything else was great.
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Samuel Marsh – Rated 5 out of 5
Better coverage than Suncorp for the same $
Less annoying by far than any customer service person from Youi.
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Alison Green – Rated 5 out of 5
Good price & simple to do all online.
Easy to do online & would be likely to use again.
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Mark Matenga – Rated 4.5 out of 5
Sve was good and the monthly payment was very competitive against my previous company
The customer sve officer was polite and friendly and explained everything very clearly, i was very impressed with the extra time she took to ensure everythingbwas correct
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You were there when i needed it
Edgar Rios – Rated 5 out of 5
Similar conditions to others but it’s cheaper
Service is good compared with other companies