Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
The pay as you drive option was very attractive to us.
Staff were very polite and helpful. A concern - We were sent two envelopes of documents in the mail. Both envelopes had not been sealed and their flaps were open.
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Excellent customer service
Laura Smith – Rated 5 out of 5
I don’t drive big distances that much so I love that I was able to purchase comprehensive insurance for specific kilometres. I can alter that if I need to and it’s saved me good dollars!
I obtained a quote from the website but had a specific question and had to ring them. The staff member was friendly and helpful so I was very happy with the service
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Easy to use
Peter James – Rated 4 out of 5
Easy to use. Cheaper than over providers
Quick, easy and cheaper than opposition. Website easy to navigate. Agreed value lower than competitors
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Not a happy customer
Michelle Slavin – Rated 3.5 out of 5
Price was the same as others and we don't need to move our insurance.
Wanted to change over my cover and after 30min on the phone was told that it could not get done and had to do a full application. Think that staff should know this before wasting my time.
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Fast and efficient service for comprehensive insurance
Trusted Customer – Rated 5 out of 5
It was fast and efficient. No hassles. Pleasant staff. Good experience.
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Having insurance to suit customer needs example only...
Kevin Bonar – Rated 4 out of 5
the price was reasonable compared to other insurance companies
only paying for Kilometers you actually use good idea being more flexible in regards to excess so as to be able to provide a more reasonable price
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Trusted Customer – Rated 3 out of 5
too early to make a call on that
N/A Computer only
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Real insurance looks after their customers.
Kate Carter – Rated 5 out of 5
Always friendly, patient and polite! Very competitive prices.
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Excellent service by realinsurance
Jillian Gilmore – Rated 5 out of 5
Very easy to negotiate site.
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Trusted Customer – Rated 5 out of 5
Much cheaper than my previous one
Was easy to access and fill in form online.