Read what our customers are saying
Incompetent staff
Trusted Customer – Rated 1 out of 5
By doing what they are supposed to do , I got charged for a policy that was supposed to be cancelled 3 weeks before it’s due date , it was replaced with a new one which I was also charged for , than your service staff wanted to cancel that one and charge me more for a new one , finally after 20 days it was fixed , will I renew again ?NO
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Trusted Customer – Rated 5 out of 5
Best price after I did a comparison.
I got my car insurance online and found it very easy to do, good website.
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Recommended
Trusted Customer – Rated 4.5 out of 5
Excellent as usual
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Excellent service and value
Kathryn Creswick – Rated 5 out of 5
Best value for money so happy
Best value easy to sign up and do quotes
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Easy to use
Theresa Citraro – Rated 5 out of 5
Let's you add on the exters that you personally need
Quick and easy to use the app
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Trusted Customer – Rated 5 out of 5
Excellent service and so easy to apply online. Thank you!
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Alison – Rated 5 out of 5
Great service. They were easy to deal with and very helpful through a traumatic time. I thoroughly recommend Real insurance.
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Soham Bhatt – Rated 1 out of 5
eager to sign up new policies but will not care about you once you're their customer or if you put in a claim.
Quick to answer calls for new policies but will not respond to your queries when you put in a claim. I've now made multiple calls to follow up my claim, which are never answered as they're always facing 'a high volume of calls', sent emails but haven't had any response. I'll be taking my business elsewhere.
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Ana Shostak – Rated 5 out of 5
Brayden was most helpful and very professional, courteous and friendly, thanks for correcting my policy with minimal fuss.
Brayden was most helpful and very professional, courteous and friendly, thanks for correcting my policy with minimal fuss.
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Very helpful and consistently good.
Trusted Customer – Rated 5 out of 5
Good value, good service.
Very helpful and well mannered service