Read what our customers are saying
Fiona Meskell – Rated 5 out of 5
Again comes down to value for money.
Value for money. Staff member extremely helpful and never had any issues in the past.
Product Rating
Service Rating
Bad service during claim
Maria Delgado – Rated 1 out of 5
As above mentioned claim process has been a nightmare
Terrible service during my claim. Calls & emails not replied. Hours on hold to speak to someone. Didn’t like speaking to people in sth Africa. If your short on staff employ in Australia.
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Was still slightly expensive than originally budgeted for, however in comparison to other competitors, it was one of the cheaper ones.
Friendly service, answered questions and was patient
Product Rating
Service Rating
Quick and easy. the savings on the premiums is great.
Lee-Ann – Rated 5 out of 5
Great. Same cover as other more expensive insurers.
The website made it so easy. From quote to purchase was simple and very fast.
Product Rating
Service Rating
Easy to follow instructions, more importantly...
Nelson Mendez – Rated 5 out of 5
Step by step instructions, easy to follow.
Excellent value for money, better than the rest of the insurances, also easy to follow instructions to buy online.
Product Rating
Service Rating
Thanks real insurance !
Trusted Customer – Rated 5 out of 5
Although I was looking for a saving due to being a pensioner, I was happy with the outcome.
This is the first time I have dealt with Real Insurance and the staff we very helpful, as this was a changeover from another insurance company.
Product Rating
Service Rating
Evelyn Lynch – Rated 3 out of 5
The premiums should have been lower.
Waited on phone for half an hour before talking to someone. Wanted to know why my insurance had gone up so much since last year as I drove fewer kilometres and insured sum gone down. In the end you cancelled my old Policy and gave me a new Policy to replace it to give me a better deal when it should have been automatically done as I did not have any claims.
Product Rating
Service Rating
Maheshika Adikaram-Fernando – Rated 5 out of 5
Customer service was so great!
Product Rating
Service Rating
I appreciate the varied and customised cover options
Trusted Customer – Rated 4 out of 5
After much research reading and the gained information, I decided that this Policy with Real Insurance suits my personal situation
The cover Options are easy to understand and can be arranged for the individual user lifestyle.
Product Rating
Service Rating
Saved me a lot of money
Trusted Customer – Rated 5 out of 5
Still a great product & service
Great service