Read what our customers are saying
Hui Jiang – Rated 5 out of 5
Simple to renew, value for money paid
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Trusted Customer – Rated 4 out of 5
its good and at the end i agree to purchase
the explanation of the guy is good but sometimes i misunderstood the way his accent may be but at the end i got it.
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Affordable car insurance
Theodore Agathos – Rated 5 out of 5
I’ve been insuring my cars with Real Insurance for 12 years now. I had to make a claim about 5 years ago and the matter was dealt with quickly and professionally. Real Insurance offers the best price and options to tailor your coverage before you buy.
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Trusted Customer – Rated 5 out of 5
Alot cheaper then all the other companys
They had everything that was needed and it was easy
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Trusted Customer – Rated 2 out of 5
We were replacing an existing policy, but we had to go through long painful question process - Even the Car saleslady thought it ridiculous to have to endure such a process. Must have taken 10 or even 15 minutes, but it felt like an Hour!!
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Customer service needs to accept online quotes when...
Trusted Customer – Rated 3.5 out of 5
Had to speak to 3 different people who all told me that over the phone payments cannot be acted upon for online quotes. Needed to call as website wasn't accepting non-credit card payments, and they couldn't bring up the online quote to apply the discount. This delayed the payment as I had to organise a replacement atm bank card as mine wasn't a debit/credit card. Customer service should be able to process any form of payment including online quotes and honour the discount.
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Marc Hancock – Rated 5 out of 5
Great product, more options available to make an informed but individual choice and will suit all types of purchasers.
Offered a product that couldn’t be matched,gave options without being pushed in to something that wasn’t needed.
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Excellent
Trusted Customer – Rated 5 out of 5
Yes definitely
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Great friendly service
Trusted Customer – Rated 5 out of 5
value for money, flexible as you go kms
great, friendly, personable, helpful.
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Pleasure to deal with australian call center.
Voytek Boehm – Rated 5 out of 5
easy and friendly staff. Pleasure to deal with Australian call center.