Read what our customers are saying
Service
Lorraine Makin – Rated 5 out of 5
good service English spoken
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Trusted Customer – Rated 5 out of 5
The consultant was professional, friendly and very patient with all of our questions and went through each option available to helpWe were only too happy to purchase our second policy with Real Insurance and are seriously considering transferring our 9 other policies of to Real Insurance in the very near future.
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Charges 'lazy tax', don't care.
Trusted Customer – Rated 2 out of 5
Buy from internet each year, don't let them charge the 'lazy tax' when they 'auto renew' for a higher price.
Got renewal for 2 different policies. Looked on THEIR website and could get EXACTLY the same for cheaper. Phoned them, but they could not lower the price they wanted to charge me. Apparently the 'loyalty' department had been disbanded. They confirmed that there is absolutely no problem in not renewing current policies and taking out new ones FROM THEM. That's what I did saving $70.
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Answered my queries ,fixed my concerns felt more...
Trusted Customer – Rated 5 out of 5
Felt comfortable and would buy again
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Jacqueline Speers – Rated 5 out of 5
Great price best around from my research
Quick , easy and very friendly customer service. Real insurance has great rates so happy I have joined
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Excellent
Steve Coetzee – Rated 5 out of 5
Service like Aleesha's is something to be desired in all staff.
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Michael Peterson – Rated 4 out of 5
Reasonable price, good service
Clear explanations
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Trusted Customer – Rated 4 out of 5
Easy pain free experience.
I can't really comment on service, due the policy being taken out online & there was zero interaction with any of REAL insurance team members.
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Trusted Customer – Rated 5 out of 5
When I spoke to them about the insurance they gave me detailed reply. Clarified all my doubts. Thank you
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Great and highly recommended
Chloris Cleary – Rated 5 out of 5
no hassles and staff very friendly and wait time minimal
very good service by all parties