Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Because the payment was not processed, I had to call, then to be told it would be taken on the day of commencement. If I had been emailed that, I wouldn't have had the stress and then having to call and waste your staff time. Then when the payment hit my credit card, I was not even sent an email or a receipt to confirm. Again, I was worried about the policy being valid. I now know it is, but it all could have been avoided.
I'm not impressed that I was not sent/emailed a receipt for the payment.
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Trusted Customer – Rated 1 out of 5
Bad customer service on the phone..girl on the phone was rude, sounded inexperienced and there were noises of people chatting and lauging in the background. Unprofessional
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Great outcome
Trusted Customer – Rated 5 out of 5
Excellent service and competitive price.
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Kerrie Sacco – Rated 5 out of 5
Good price for product in competitive market
Happy with the service
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Trusted Customer – Rated 4 out of 5
I found that staff are easy to reach when i need them
Very easy to apply online. Real insurance is website is not complicated and staff are helpful.
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Grt sercice and rates
Trusted Customer – Rated 5 out of 5
Cheaper Lot of options to choose from Want to be loyal to real insurance for great service in the past. Pay as you drive is great option.
I was given options to save money. He served us well. He was polite and patient which made us think on various options. The price was competative.
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Very easy instructions to get an online quote and good...
Jennifer Wood – Rated 5 out of 5
Such an easy experience with a very customer friendly online application process
I now have 2 policies with Real Insurance - happy with the fact that they are underwritten and owned by Hollard - a very ethical company.
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Delighted
Trusted Customer – Rated 5 out of 5
Staff are helpful, was easy to get a policy.
Kind, helpful, and easy to deal with.
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Gene Minagi – Rated 4 out of 5
The premium is too expensive
The operator that I spoke to was exceedingly patient and helpful
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Warren Dennis – Rated 5 out of 5
Great device and very quick payout