Read what our customers are saying
I am happy i chose to use real insurance to insurance...
Nicole Young – Rated 5 out of 5
The price was very reasonable.
The staff are always helpful, friendly and efficient.
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Trusted Customer – Rated 4.5 out of 5
Great. . .
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Theo Talidis – Rated 5 out of 5
Nice person on phone was really happy with service
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Service excellence
Callaghan Pey – Rated 5 out of 5
Reasonable packages available
Thank you for friendly and helpful staff
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Bad service during claim
Maria Delgado – Rated 1 out of 5
As above mentioned claim process has been a nightmare
Terrible service during my claim. Calls & emails not replied. Hours on hold to speak to someone. Didn’t like speaking to people in sth Africa. If your short on staff employ in Australia.
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The previous customer service persons were difficult...
Trusted Customer – Rated 4 out of 5
The last customer service person was really good & clear. Some of the previous ones were not as good
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Trusted Customer – Rated 5 out of 5
Really friendly service. All the changes I needed done on my insurance were made easily and accurately.
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Always helpful
Trusted Customer – Rated 4 out of 5
Insurance price was competitive, however insured value is much lower than I would like given the circumstances, being a rarer vehicle with very low kilometers.
Real insurance has always been helpful when setting up insurance be it for Cars, Houses, etc... They are always happy to respond to queries and offer competitive pricing.
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Great
Trusted Customer – Rated 3.5 out of 5
Rates aren't so competitive
I rang to cancel my policy and wasn't hassled about it. The operator was so helpful and explained everything.
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Petrus Botha – Rated 5 out of 5
Great service .