Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Very helpful
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Joy Hall – Rated 3 out of 5
as i have moved to a new address the transition should be seamless ha ha . and being right on xmas nothing is active. As it should be. but moving to a new unit one must consider contents insurance. or a cover note. but no home phone' no email. so one must use the mobile to contact real insurance because you were our previous insurer at 211 cygnet drive Berkeley vale. in short I made at least 8 attempts to contact you during the first week but for some reason your computerized rubbish system refused to acknowledge my dial tones. guess what the consequences would be if this place had caught on fire. I think you need to update/upgrade your welcome to real insurance system so that potential customers can apply for insurance with confidence 24/7 cheers. joy hall.
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Good service by realinsurance
Trusted Customer – Rated 4 out of 5
Good service but long time in queue before they answer
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Great
Trusted Customer – Rated 4 out of 5
Good price for insurance.
Easy to speak to and pleasant staff
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Avhinash Prasad – Rated 5 out of 5
Excellent service
I am a customer and i have always received great service from the team, all my questions were answered and great customer service. Well Done and all the very best...
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Ease of use
Trusted Customer – Rated 4 out of 5
it was explained what was included what the excess was straight to the point.
It was so easy and straight forward to get a answer with just a few clicks i was finished.
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Easy to follow online
Trusted Customer – Rated 4 out of 5
Good value for money for the cover that I required
Nothing, I did it online
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Without a hitch
Ann Kinsella – Rated 5 out of 5
I easily changed my address for contact purposes.
I was able to transfer my insurance from a Victoria to South Australia without a hitch. Thank you
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Trusted Customer – Rated 4 out of 5
See above for comments on this topic
Service good. There are a few annoying minor deficiencies in the Landlord Insurance Policy, but it's certainly better than many others.
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Vincenzo Curro – Rated 5 out of 5
Great price on the Policy, we now have to Policies with Real Insurance
Excellent Service, what else is there to say. This is our second Policy purchase with Real Insurance. Great response time and no complicated number dialing, to speak to a human.