Read what our customers are saying
The service was excellent. the staff member was very...
Marie Eagers – Rated 5 out of 5
Faultless and attentive support.
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Easy setup
Trusted Customer – Rated 5 out of 5
Easy to setup. No unnecessary requirements.
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Not just a cookie cutter insurance company, they...
David Rowe – Rated 5 out of 5
The online process was easy to navigate. It had questions that suit if you are not moving into the house (other insurance companies don't). The quote was a lot cheaper than others as well. The only negative is that it is not a 24/7 service. We rang to ask a question and were told we would have to ring back during business hours.
We are buying a house in Qld and as per their law, as soon as you sign a contract, you have to take out insurance by 5pm the next business day. Other insurance companies don't seem to cater for people who aren't actually living in the house at the time. Their mandatory questions are which month did you move in? Real Insurance me our needs.
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Great service
Vicki Starcevic – Rated 4.5 out of 5
Wasn't the cheapest, but great Customer Service
Good communication,polite and easy to speak with. It wasnt the cheapest quote but other things make up for that sometimes.
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Easy and straight forward
Pam – Rated 5 out of 5
I purchased my policy online and found it to be very easy and straight forward to set up.
I purchased my insurance cover online and found it very easy and straight forward. When my policy came through via e-mail it was very easy to understand also.
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Trusted Customer – Rated 4 out of 5
Good price for my insurance
Reviewed my policy and gave me a better price
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Ridiculous system of getting best deal on line even if...
Trusted Customer – Rated 2 out of 5
The process take too long as the customer has to do all the work to get a good price
Low to average. The customer has to do all the work
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Amaazing price, difficult to reach.
Lee – Rated 3 out of 5
Broad coverage for the price
The call centre was closed both times I tried to call (even during business hours in GMT+8 WA). There was no online chat.
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Trusted Customer – Rated 5 out of 5
Great product knowledge and service
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Excellent value for money
Trusted Customer – Rated 5 out of 5
Excellent value for money and coverage