Read what our customers are saying
A real committment with real
Phil Feldman – Rated 4 out of 5
Have been a client of Real Insurance for over 10 years and have found them easy to deal with and reliable.
As an exisitn customer and having "shoped around and compared the others", I have again decided on Real
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Your interactive internet transaction sysem is better.
Trusted Customer – Rated 4 out of 5
I have already responded.
The oral questioneer could be better and more specific.
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Trusted Customer – Rated 5 out of 5
Staff is very pleasant and helpful.
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Joy Hall – Rated 3 out of 5
as i have moved to a new address the transition should be seamless ha ha . and being right on xmas nothing is active. As it should be. but moving to a new unit one must consider contents insurance. or a cover note. but no home phone' no email. so one must use the mobile to contact real insurance because you were our previous insurer at 211 cygnet drive Berkeley vale. in short I made at least 8 attempts to contact you during the first week but for some reason your computerized rubbish system refused to acknowledge my dial tones. guess what the consequences would be if this place had caught on fire. I think you need to update/upgrade your welcome to real insurance system so that potential customers can apply for insurance with confidence 24/7 cheers. joy hall.
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Jacquie Berkhout – Rated 4.5 out of 5
The product is a tad expensive.
My interaction with your consultant was friendly and helpful and gave me the information I wanted...unlike another two companies that I contacted whose consultants I could not understand and who were reading from a script and couldn't answer questions.
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The best insurance company by far
Trusted Customer – Rated 5 out of 5
Perfect policy and price excellent customer service.
Real Insurance. Customer service is fantastic they always do their best to help their customers with any issues or concerns for which they may have. 10/10
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Good value insurance
Trusted Customer – Rated 4 out of 5
Yes would buy again. Sales team were very polite and understanding of my needs. Only criticism was that they could not explain the claims process at all.
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Trusted Customer – Rated 4 out of 5
The quotation online is not appropriate for new quote. One day different price is so much higher than it should be
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Helpful
Trusted Customer – Rated 5 out of 5
They found the best cover for my circumstances
Very helpful & polite staff
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Stewart Hudgson – Rated 4 out of 5
Reasonable priced and very easy to do online.
It was very easy to do online and very reasonably priced.