Read what our customers are saying
Great service
Trusted Customer – Rated 4 out of 5
Friendly and great service,
Great service
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Excellent customer service
Alana Bruce – Rated 5 out of 5
Excellent customer service. Man I spoke to was helpful friendly and polite. Explained things clearly.
Excellent customer service. Helpful and friendly staff. Would definitely recommend Real to Family or friends.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service
Very helpful
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Value for money and extra care.
Fantastic! The consultant we spoke to was excellent and knew her stuff.
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John Singh – Rated 5 out of 5
This is our 6th real pet insurance policy over the years
Really great
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Claylia Ward – Rated 5 out of 5
Offers good value for peace of mind
Made it very easy to renew a lapsed policy.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be good.
Good level of product knowledge.
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Knowledgable and friendly service
Trusted Customer – Rated 4.5 out of 5
Little bit more expensive than other place but a $0 excess and was won over by the sales lady and her helpfulness
The lady I spoke to was lovely and knowledgeable. It was nice to speak to someone that spoke 'english' but most of all knew her product and was able to answer all of my questions.
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Genuine and clear policy
Allison Smith – Rated 5 out of 5
Good clear policy and bonus rebate.
The young man I spoke to about the policy was genuine and not forceful. He explained things clearly and I could understand his language.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent so far but I'm yet to make a claim so we will see
Excellent