Read what our customers are saying
It was slow getting back to me. i think it needs to ...
Trusted Customer – Rated 4 out of 5
I will have to judge it in the next 3 months to see if it is for me.
It was slow getting back to me. I think it needs to be look at if it can be a little bit faster than up to 48hour.
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Trusted Customer – Rated 5 out of 5
Excellent service
Excellent explanation and phone manner
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Tricha Mackenzie – Rated 5 out of 5
I don't like signing up for anything from just a phone call, but the fellow that I spoke to yesterday explained things in great detail and I thought straight away that this was a good thing. Thanks.
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The service that i got was excellent with all...
Trusted Customer – Rated 5 out of 5
Excellent that's why I have my third dog with your insurance .
The service that I got was excellent with all information provided for me and explain in full details .
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Trusted Customer – Rated 5 out of 5
Very informative and answered all my questions
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The representatives that returned my calls while...
Trusted Customer – Rated 4.5 out of 5
Having not had Pet Insurance before I had to be led and have it explained as they did very well and clearly thus giving me reassurance to what I needed.
The representatives that returned my calls while waiting the time for me to get the information that was required was very assuring and led to my confidence in what they were about.
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Trusted Customer – Rated 4 out of 5
good benefits for our present needs
very sound service
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Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
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Very fortunate to have had 'alfred' to be my customer...
Trusted Customer – Rated 5 out of 5
I'm looking forward to being a new real pet policy owner and hope to have a great experience in the utilising the benefits available
Very fortunate to have had 'Alfred' to be my customer service, very. Incise in delivery of information also in a warm welcoming manner.
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Trusted Customer – Rated 4.5 out of 5
great customer service