Read what our customers are saying
One customer service employer seems to be more...
Trusted Customer – Rated 4 out of 5
Little bit perturbed at how much our premiums are going up each month/year.
One customer service employer seems to be more knowledgeable that the other.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
its to early to tell yet
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Deborah Dibben – Rated 4.5 out of 5
We have only just joined and not had to use it , so fingers crossed that we don't need it .
The consultant explained the policy details and was very patient.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good
Good
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Fabulous
Jacqui Mcstay – Rated 5 out of 5
The girl who took my call was friendly, efficient and helpful
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Excellent
Jacinta O'flaherty – Rated 5 out of 5
The consultant was lovely. Felt sorry for her having to read the policy statement before signing me up, that was a mouthful and can just be sent in email
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good features.
My questions were answered and Sam was great in providing info.
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I felt extremely pressured into agreeing to the...
Trusted Customer – Rated 1 out of 5
Does not cover as much as other policies for my older dog and is the most expensive I have come across.
I felt extremely pressured into agreeing to the policies and I wasn't able to get all the information I required until I gave my card details
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Good to know the cooling off period.
Very thorough and helpful
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After receiving the policy and reading through it i...
Trusted Customer – Rated 4.5 out of 5
I think we will be happy with the policy but am yet to use it. We have 4 other policies with Real pet insurance and have been fine with them
After receiving the policy and reading through it I had to ring back to change a few details. Meeka is a female Not male and I am Ms Not Miss. I did have to correct the person on the phone with a few things.