Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent
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Efficient and friendly
Trusted Customer – Rated 4 out of 5
They are all pretty much the same
Positive attitude, good customer understanding skills
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Fabulous
Jacqui Mcstay – Rated 5 out of 5
The girl who took my call was friendly, efficient and helpful
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Leanna was very good on the phone
the policy has all we want
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
First time dog owner, seems to cover all the essentials
Lovely, friendly lady. No huge sales pitch. No fuss
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The representatives that returned my calls while...
Trusted Customer – Rated 4.5 out of 5
Having not had Pet Insurance before I had to be led and have it explained as they did very well and clearly thus giving me reassurance to what I needed.
The representatives that returned my calls while waiting the time for me to get the information that was required was very assuring and led to my confidence in what they were about.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Same as most other policies. Nothing that stands out
Persistent.
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The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
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Everything was easy as i did it online
Trusted Customer – Rated 4.5 out of 5
Everything was good and easy and cheap
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Debbie Clarkson – Rated 4.5 out of 5
Good price, clear and easy to understand the terms of plan, good value for money, comprehensive plans
Very friendly, helpful, answered all my questions clearly so I could understand, made sure I was happy with the plan I chose🙂