Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Personal very pleasant and answered all my questions.
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Concise prompt service
Helen Butler – Rated 4.5 out of 5
Hopefully covers all my needs for our pets
Great customer service from lilly on the phone she explained it very well the whole policy
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good similar to other sites
Very pleasant staff explained clearly everything
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Parry Black – Rated 5 out of 5
Very honest and helpful in advice given for product your interested in. The cooling off period gives you peace of mind and any issues that may arise. They bring to your attention. Thanks
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Trusted Customer – Rated 5 out of 5
i know my pet will be alright knowing i have real pet insurance for him
yes i would recommend real to anyone who want to give there family piece of mind about anything
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Seems to be good.
Good level of product knowledge.
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The customer service employee i spoke with was very...
Trusted Customer – Rated 5 out of 5
I feel like it is good value for money.
The customer service employee I spoke with was very friendly and helpful in helping me to understand what I was getting with my pet insurance package.
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Enough alright already
Jennifer Gretton – Rated 5 out of 5
Everything-no I will not need any more cover for myself or Chance & Shanti. Peace of mind is priceless...
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very good deals
Amazing customer service. Very friendly staff
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I have been a client of Real for about 7 yrs & have always had good sevice . But the claim process could be easier ie card system with the vet service at time of consultation for certain uncomlication claims .
The service was very helpful . The consultant was excellent and very helpful .