Read what our customers are saying
Officer was very helpful and friendly in providing...
Trusted Customer – Rated 5 out of 5
Officer was very helpful and friendly in providing information and made it very easy to apply for the policy
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
They have very good policies and are cheaper than anywhere else
They are very friendly and helpful
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I don't know until i have to make a make. ..which i jope that i won't have to.
The representative did what he said that he would ie call me back
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
well explained through phone conversation
well explained, polite service
Product Rating
Service Rating
I've also got income protection insurance from real...
Trusted Customer – Rated 5 out of 5
Features & benefits, PDS statement is very easy to read & understand, just a slight mistake in our cats certificate of insurance, where you've listed his name as Prter, but his name is Porter. I've emailed real@petsure to let them know, & to see if I could be issued a new certificate of insurance.
I've also got income protection insurance from Real insurance, & your premiums each year, if they have to rise, are always very reasonable. The lady i spoke to this time for Pet insurance was great, very friendly & knowledgeable, & spoke to me in lay-mans terms about this insurance, which made it easy for me to understand.
Product Rating
Service Rating
Review
Nicky Ellis – Rated 5 out of 5
1. Speedy service 2. Answered all of my questions and concerns 3. Reasonable priced 4. Competent and knowledgable staff member took the call 5. Offered me a further product I would not of thought of asking about And this is why I rate the service 5/4
Excellent customer service operator and very knowledgable too
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Product Rating
Service Rating
The lady i spoke to today (sorry i don't remember her...
Trusted Customer – Rated 5 out of 5
The lady I spoke to today (sorry I don't remember her name) was amazing. She was patient while answering all of my questions. She made sure that I completely understood what I was signing up for. Based on that ladies customer service I will take out more insurance with Real Insurance and refer my friends and family.
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Explained very well by Daniel... Easy to understand. Thank you
Product Rating
Service Rating
Good service good pet insurance edwin
Trusted Customer – Rated 5 out of 5
Good service consultant freindly helpful good pet insurance edwin
Good service good pet insurance edwin