Read what our customers are saying
Direct debit farse/scam
John Todd – Rated 1 out of 5
See above comments still not happy
R/I took out a direct debit from my credit card after I cancelled the policy then I was told they couldn’t reimburse me because the credit card had expired but they took $842 out of an expired card. I had to wait 5 days to get my money back after a week still no money l rang and was told they tried to reimburse me but couldn’t because they didn’t have the correct expirey date I will have to wait another week to get my money back. NOT HAPPY JAN.
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Excellent customer service. no delays.
Ronald Fuller – Rated 5 out of 5
Good rates, good customer service. Satisfied all my needs.
It was easy. The agent spoke clearly and with reference to my needs. All in all it was a very satisfying experience. I would recommend Real to any of my colleagues.
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Good!
John – Rated 4 out of 5
The product we needed at a competitive price.
Easy to contact by phone. Well-trained and friendly staff. Competitive premiums.
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Chessui Attard – Rated 5 out of 5
easy straight forward quotes and sign-up
very friendly and easy to work with when working through claims and other services
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Great price, easy online quoting and set-up. as with...
James Poolman – Rated 4 out of 5
Great price, easy online quoting and set-up. As with any insurance it's only as good as the claims process so am keeping a star up my sleeve to reflect that uncertainty, excellent so far.
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Happy
Trusted Customer – Rated 5 out of 5
I purchased my car insurance policy online and was very happy with the premium price and agreed value for my car.
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Listen, be thoughtful and relate.
Trusted Customer – Rated 4 out of 5
I don’t agree with the exclusion on minor claims. But the price is really good. Road assist should be more easy going.
The stars are for Siobhan pron, shivon. She was excellent. Really thoroughly helpful. . The first girl I spoke to was hopeless she kept spelling Nicole Nycole with a y. Which is dumb. I thought I was calling os....The road assist woman did not sound friendly but solved my problem.
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William Chapman – Rated 4 out of 5
Easy to get a new policy and was very helpful.
Customer service rep answered all my questions and made the process easy.
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Easiest & cheapest car insurance!
Trusted Customer – Rated 5 out of 5
Best value for money in the market, I got better value with Real Insurance than my previous insurer of 8 years.
This is by far the easiest and cheapest car insurance company to deal with. Best value for money, I can highly recommend!
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Quick and easy. the savings on the premiums is great.
Lee-Ann – Rated 5 out of 5
Great. Same cover as other more expensive insurers.
The website made it so easy. From quote to purchase was simple and very fast.