Read what our customers are saying
Marc Hancock – Rated 5 out of 5
Great customer service when I had an enquiry over the phone. Also found the web site easy to navigate.
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Easy and efficient service.
Trusted Customer – Rated 5 out of 5
Good value car insurance with a wide available range of options.
Simple process to obtain car insurance with a good selection of options.
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Patient and very easily understood.
Trusted Customer – Rated 5 out of 5
All options covered for my situation, low mileage option and reminder when due for renewal.
Great service, Explained details well, It was my first experience insuring a car, my husband normally takes care of these matters.
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It was a pleasure to work with real car insurance as...
Vladimir Barac – Rated 5 out of 5
Every thing that was required and put into place and then
It was a pleasure to organise a quotation and then it inplace the insurance policy for my car
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Trusted Customer – Rated 5 out of 5
Incredibly helpful staff - David (12 July) and Sam (13 July) were excellent.
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Easy sign up and good price
Trusted Customer – Rated 4 out of 5
Got what I was after on agreed value where as others would not. Easy to apply but real "proof of the pudding" as they say will be down the line IF, the need ever arises to claim.
Vehicle insurance sign up was pleasant and easy over phone, couldn't be done online for my particular situation.
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Excellent service by realinsurance
Glenda Hutcheon – Rated 5 out of 5
Was quick and very easy.
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Extremely disappointing
Trusted Customer – Rated 1.5 out of 5
Read the first review, very disappointing
I was extremely disappointed that no one was able to assist me on a public holiday when i was picking up my car from the dealership. I was told by David all I need to do was state my name and my quote would be available for anyone at REAL to view and action my policy as promised, I was also charged an extra $30+ as I did not receive the online discount. Extremely disappointing
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Trusted Customer – Rated 4.5 out of 5
The consultant I spoke to was clear, helpful and genuine. He knew what he was doing and made the process bit as painful as it could have been.
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Renee Clugston – Rated 4.5 out of 5
Really easy to talked to. And hoped I have a good birthday tomorrow