Read what our customers are saying
Gregory Turner – Rated 4 out of 5
You were able to match my previous policy at a cheaper price.
I had to wait a long time for my call to be answered but when it was the person I spoke to was polite, knowledgeable and efficient.
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Trusted Customer – Rated 4 out of 5
The quotation online is not appropriate for new quote. One day different price is so much higher than it should be
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Excellent service
Joanne Blain – Rated 5 out of 5
Very helpful. Made it easy talking to a representative over the phone rather than filling out form online
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Your lady who sold me the policy was so good and polite .
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Poor communication
Dawn – Rated 2.5 out of 5
Originally great but policy was cancelled
After years of being a loyal customer I found Real had cancelled my house and contents policy. I had given permission to double charge if my account had insufficient funds. I'm sure I was notified by email, after switching to email, I just do better with a call or hard copy post for important issues like cancelling my policy. Now Real won't re-insure me....but will happily insure my second property.....
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They do not care about long term customers with...
Joseph Faltas – Rated 2.5 out of 5
When I called to discuss possible discounts for my multiple policies as I do every year, the person said he can apply only very minimum discount but will talk to another department to contact me with revised pricing. it has been more than a month and no one has contacted me
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Easy process
Trusted Customer – Rated 4 out of 5
Reasonable pricing and overall experience
Easy process and reasonable pricing.
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Excellent
Trusted Customer – Rated 5 out of 5
I was able to go into more detail with my insurance and the price was lower than my previous insurer
Excellent customer service very helpful I would recommend Real insurance to family and friends
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S Jag Liyanawaduge – Rated 4.5 out of 5
Wish it a little bit cheaper.
Great service.
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Detailed description of each policy and where savings...
Trusted Customer – Rated 5 out of 5
Ticked the boxes for our needs and affordability!
Provided excellent details on what each policy had and their benefits available. Very helpful and proactive service given.