Read what our customers are saying
Happy now.
Denise Schaefer – Rated 3 out of 5
It took 4 phone calls to sort out the addition to the policy,and the amount to be paid, finally a lady rang and sorted out the problem in one phone call, the end result was that we got what we required at a reduced amount , very satisfied now, thank you.
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A real committment with real
Phil Feldman – Rated 4 out of 5
Have been a client of Real Insurance for over 10 years and have found them easy to deal with and reliable.
As an exisitn customer and having "shoped around and compared the others", I have again decided on Real
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Trusted Customer – Rated 5 out of 5
Fast and easy
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Easy
Trusted Customer – Rated 5 out of 5
Costs less than I thought it would
It was simple and straightforward to apply for my contents insurance
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Valerie Konya – Rated 5 out of 5
fair charge for fair service
the telephone contact is very good (=experienced CSO's); the website for quote is clearly set out (what you are covered for; what is included or extra) i.e. dos not try to trick you; short but meaningful explanations; a lot of the docs are on the website so one can download and read it
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Claire Smith – Rated 5 out of 5
The price for landlord's insurance was competitive and easy to apply for online. I hope I never have need to claim.
They are easy to deal with and offer very competitive terms. You can pay by the month at no extra cost. You can call to amend something and they are very helpful.
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Myree Rowsell – Rated 5 out of 5
Was helpful efficient new everything about what wanted
Great service and advice quick and easy
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Great customer service. both ladies were fabulous -...
Amanda Tipping – Rated 5 out of 5
Very happy with pricing and I even got offered a discount for having multiple policies without asking! Very good value for money.
Izzy and the other service consultant were so lovely. I even found out that I had a policy active which was for a property we sold over a month ago. Highly recommend!
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Not just a cookie cutter insurance company, they...
David Rowe – Rated 5 out of 5
The online process was easy to navigate. It had questions that suit if you are not moving into the house (other insurance companies don't). The quote was a lot cheaper than others as well. The only negative is that it is not a 24/7 service. We rang to ask a question and were told we would have to ring back during business hours.
We are buying a house in Qld and as per their law, as soon as you sign a contract, you have to take out insurance by 5pm the next business day. Other insurance companies don't seem to cater for people who aren't actually living in the house at the time. Their mandatory questions are which month did you move in? Real Insurance me our needs.
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Peter Berry – Rated 4 out of 5
Easy to deal with and very happy with the price
Very pleased with result