Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Excellent service
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Cheap and efficient
Trusted Customer – Rated 5 out of 5
Very efficient and considerably cheaper than the opposition. No fuss to organise
Very efficient and so much cheaper than the other guys
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Easy setup
Trusted Customer – Rated 5 out of 5
Easy to setup. No unnecessary requirements.
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Anne Hemmings – Rated 4 out of 5
It was easy to complete and could understand the person talking to me
It was friendly, could understand the person talking to me
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Your lady who sold me the policy was so good and polite .
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Not just a cookie cutter insurance company, they...
David Rowe – Rated 5 out of 5
The online process was easy to navigate. It had questions that suit if you are not moving into the house (other insurance companies don't). The quote was a lot cheaper than others as well. The only negative is that it is not a 24/7 service. We rang to ask a question and were told we would have to ring back during business hours.
We are buying a house in Qld and as per their law, as soon as you sign a contract, you have to take out insurance by 5pm the next business day. Other insurance companies don't seem to cater for people who aren't actually living in the house at the time. Their mandatory questions are which month did you move in? Real Insurance me our needs.
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Valerie Konya – Rated 5 out of 5
fair charge for fair service
the telephone contact is very good (=experienced CSO's); the website for quote is clearly set out (what you are covered for; what is included or extra) i.e. dos not try to trick you; short but meaningful explanations; a lot of the docs are on the website so one can download and read it
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Ernest Hadley – Rated 5 out of 5
It provided what I needed at a good price
I had a question regarding one part of my recent car Insurance. of the my car Insurance. The question after some discussion was answered in a professional way.
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Trusted Customer – Rated 4 out of 5
Happy with the product that I purchased
Good customer service
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Good service by realinsurance
Nicole Jayne Boon – Rated 4 out of 5
I was very impressed but have not received the paper work.