Read what our customers are saying
Poor communication
Dawn – Rated 2.5 out of 5
Originally great but policy was cancelled
After years of being a loyal customer I found Real had cancelled my house and contents policy. I had given permission to double charge if my account had insufficient funds. I'm sure I was notified by email, after switching to email, I just do better with a call or hard copy post for important issues like cancelling my policy. Now Real won't re-insure me....but will happily insure my second property.....
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Trusted Customer – Rated 4.5 out of 5
affordable
Very helpful and quick response to problem solving.
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Ramy Izzat – Rated 5 out of 5
good price great service
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Deidre Peacock – Rated 5 out of 5
very helpful and action quickly
very efficient
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Easy setup
Trusted Customer – Rated 5 out of 5
Easy to setup. No unnecessary requirements.
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The service was excellent. the staff member was very...
Marie Eagers – Rated 5 out of 5
Faultless and attentive support.
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Good service
Trusted Customer – Rated 3.5 out of 5
Long time customer vould do better deal
No new price was mentioned until I asked. (New address) was asked ssme questions twice
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Excellent value & customer service.
Karen – Rated 5 out of 5
Covered everything I needed at a competitive price!
The customer service was excellent explaining the policy and providing details of cover available.
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Online quote and policy purchase
Lauren Hill – Rated 5 out of 5
Great level of cover and for a good price
Super easy and understandable to complete a home and contents quote online and purchase a policy. Also really happy with the price and level of cover.
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Quick, simple and good value
Trusted Customer – Rated 5 out of 5
Quick, easy to understand and good value
Very quick and easy and information was clear