Read what our customers are saying
Robert Treeve – Rated 1 out of 5
I did not purchase a Policy from Real. Please get your facts straight. Please read previous comments for all the facts.
I am not a Real insurance customer. I initially enquired re changes to my Australian Seniors Car Insurance Policy and was given a policy with Real unbeknown to me until I received a welcome email from Real. I immediately responded to Real by phone to correct the error made by your representative. After two more phone calls the error was rectified. Not only was the Real policy more expensive but it omitted details that was originally on the Australian Seniors Policy. I feel this was a massive error on behalf of your representative that may have lead to unnecessary expense and inconvenience for me should I have not followed up on this incompetence.
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Richard Hambly – Rated 5 out of 5
Price, ease of service and intelligent recognition of low car use and driver record.
Firstly price, ease of navigating web site ,good recognition of low use of car and driver record.
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Simple, and easy to get, not to mention that is...
Jorge Gallon – Rated 5 out of 5
Simple, and easy to get, not to mention that is cheaper than any where else
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A human and helpful
Trusted Customer – Rated 4.5 out of 5
Delighted with the Customer Service, would have been good if having 2 other cars already insured with them might have made a difference in the 3rd car being insured. Plus would like to maybe use for other insurance areas, but doesn’t affect cost no matter how many things you have insured with them.
Customer Service was great. Dealt with 3 different people, the initial set up of car insurance and then some extra enquiries after. Didn’t go to plan what was requested, but the super nice lady was all over it and sorted the urgent matter straight away.
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Sandeep Singh – Rated 1 out of 5
They did 2 insurances of my 1 Holden car.I don’t need two.i need one only .In future,they have to be careful.
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Great outcome
Trusted Customer – Rated 5 out of 5
Excellent service and competitive price.
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Trusted Customer – Rated 5 out of 5
Price cheaper than the others, specially in my area.
Flexible price and website quiet friendly.
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Helpful easy to understand quote
Raghavan Ramakrishnan – Rated 5 out of 5
their website and quote panel is easy to understand and makes it easy to have the details one needs, I will recommend real to every one
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Kathryn Daniel – Rated 4.5 out of 5
haven't used product and hopefully will never need to but so I don't know how easy or difficult things are to get done.
a decent competitive price.
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Raed Gando – Rated 5 out of 5
Excellent service and reasonable
Excellent service