Read what our customers are saying
Charges 'lazy tax', don't care.
Trusted Customer – Rated 2 out of 5
Buy from internet each year, don't let them charge the 'lazy tax' when they 'auto renew' for a higher price.
Got renewal for 2 different policies. Looked on THEIR website and could get EXACTLY the same for cheaper. Phoned them, but they could not lower the price they wanted to charge me. Apparently the 'loyalty' department had been disbanded. They confirmed that there is absolutely no problem in not renewing current policies and taking out new ones FROM THEM. That's what I did saving $70.
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Horrendous processes and staff. thieves!
Steven Mcdonald – Rated 1 out of 5
Charged me for two policies on one vehicle.
Horrendous. Dealing with call centers who cannot action things correctly - over charging and not processing refunds correctly. Had I not checked this and followed it up twice, Real Insurance would have stolen $600 from me for nothing! I’m heading to the regulator now.
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Easy and straightforward car insurance application
Alain Daya – Rated 5 out of 5
My wife’s car was with Real Insurance. It was not a hard decision to shift.
Car insurance application was easy. It took me few minutes to complete.
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Good for new customers, terrible loyalty towards...
Iain Mccann – Rated 4 out of 5
I originally phoned just to change the vehicle insured only to be told the premium would cost more since it wasn’t a new policy purchased online. It was cheaper and easier to cancel the existing policy and start a new one online myself. Obviously there is little to no interest in looking after existing customers which is highly disappointing.
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No problems
Margaret Petersen – Rated 5 out of 5
perfect from the 1st phone call
every thing went smoothly and the person from real insurance was well spoken
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The rate i've got is much better than i usually pay. i...
Trusted Customer – Rated 5 out of 5
The rate I've got is much better than I usually pay. I even recommended Real Insurance to my cousin and to work colleagues. Actually, my other work colleague is insured with you, so I checked it out and I'm happy with the quote!
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Izhan Venter – Rated 5 out of 5
Great friendly service. Would highly recommend.
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Helpful easy to understand quote
Raghavan Ramakrishnan – Rated 5 out of 5
their website and quote panel is easy to understand and makes it easy to have the details one needs, I will recommend real to every one
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Trusted Customer – Rated 5 out of 5
I wish all insurance is as good and as cheap as real insurance
They are precisely good and *******. They act on any claims quicker than any other insurance I had..
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Trusted Customer – Rated 5 out of 5
Well priced and easy to use
Easy to use quoting system and competitively priced